Privacy Policy

Thrive Together Aberdeen C.I.C. is committed to protecting your privacy and handling your personal information responsibly and in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Thrive Together Aberdeen C.I.C. provides social opportunities, day services and community-based support for adults and young people with additional support needs.

Address: Silverburn Lodge, Claymore Drive, Bridge of Don, Aberdeen
Email: info@thrivetogetherabz.co.uk
Telephone: 01224 838189

Information We Collect

We may collect and store personal information including:

  • Names and contact details

  • Emergency contact information

  • Information provided on registration forms

  • Attendance records

  • Payment and invoicing information

  • Communication preferences

  • Information about support needs relevant to participation in our services

  • Photographs or videos where consent has been provided

We only collect information that is necessary for us to provide safe and effective services.

How We Use Your Information

We use personal information to:

  • Deliver our services and activities

  • Communicate with individuals, families and carers

  • Manage registrations and bookings

  • Process payments and invoices

  • Respond to enquiries

  • Meet our legal and safeguarding responsibilities

  • Improve and develop our services

We will only use your information for legitimate purposes and will never sell your personal data.

Sharing Information

We will not share your personal information with third parties unless:

  • We have your consent

  • It is necessary to protect someone's safety or wellbeing

  • We are required to do so by law

  • It is necessary for safeguarding purposes

Where information is shared, we will only share what is necessary.

Photographs and Social Media

We occasionally take photographs and videos during activities and events.

Images will only be used where appropriate consent has been obtained. Consent can be withdrawn at any time by contacting us.

How We Store Your Information

We take appropriate measures to protect personal information from loss, misuse, unauthorised access or disclosure.

Information is stored securely and only accessible to authorised personnel who require access as part of their role.

How Long We Keep Information

We only keep personal information for as long as necessary to fulfil the purposes for which it was collected and to meet legal, regulatory and safeguarding requirements.

When information is no longer required, it will be securely deleted or destroyed.

Your Rights

Under data protection legislation, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Restrict or object to certain processing activities

  • Withdraw consent where consent is the basis for processing

  • Make a complaint to the Information Commissioner's Office (ICO)

Cookies and Website Information

Our website may use cookies to improve user experience and understand how visitors use our website.

You can manage cookie settings through your web browser.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Thrive Together Aberdeen C.I.C.
Silverburn Lodge, Claymore Drive, Bridge of Don, Aberdeen
Email: info@thrivetogetherabz.co.uk
Telephone: 01224 838189

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on our website and will take effect immediately upon publication.

Last Updated: June 2026